Shipping Policy

Shipping Policy: Saber Verse

Thank you for shopping with us at Saber Verse. We are dedicated to ensuring a smooth and efficient shipping experience for our customers. This Shipping Policy outlines our guidelines and procedures regarding shipping, delivery, and related information. By making a purchase on our website, you acknowledge and agree to the terms set forth in this policy.

Order Processing Time:

1.1 Processing Time: After placing an order, please allow us 14-21 business days to process and prepare your order for shipment. During peak seasons or promotional periods, processing times may be slightly longer. We will notify you if there are any significant delays in processing your order.

1.2 Order Confirmation: Once your order is placed, you will receive an order confirmation email containing the details of your purchase. Please review the information carefully and contact our customer support team immediately if you notice any errors or discrepancies.

Shipping Methods and Rates:

2.1 Shipping Options: We offer various shipping methods to accommodate different delivery needs. The available options will be displayed at checkout, and you can choose the shipping method that best suits your requirements. Please note that the availability of certain shipping methods may vary depending on your location.

2.2 Shipping Rates: Shipping rates are not applicable as our standard shipping is provided to you free of charge.

Delivery Time:

3.1 Estimated Delivery Time: The estimated delivery time is provided by the shipping carrier and is based on their standard delivery schedules. Please note that the estimated delivery time is an approximation and not a guarantee. Factors beyond our control, such as weather conditions or customs delays, may impact the actual delivery time.

3.2 Tracking Information: Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment.

3.3 Delays or Issues: While we strive to ensure timely delivery, there may be unforeseen circumstances or events that could cause delays. If you experience any issues with your delivery or if your package is significantly delayed, please contact our customer support team, and we will assist you in resolving the matter.

International Shipping:

4.1 Customs Tax and Duties: For international shipments, customs duties, taxes, and fees may be applicable. These charges are the responsibility of the recipient and are not included in the product price or shipping fees. Please check with your local customs office for information on the applicable duties and regulations.

4.2 Shipping Restrictions: Some products may be subject to shipping restrictions or prohibitions in certain countries or regions. It is your responsibility to ensure that the ordered products comply with the import regulations of your country. If an item is restricted or prohibited, we will notify you and cancel or modify your order accordingly.

Address Accuracy:

5.1 Shipping Address: Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses. If you need to modify the shipping address after placing your order, please contact our customer support team as soon as possible.